SHIPPING OPTIONS

 

  • FREE Standard Shipping on orders over $105 for Naturalizer members.

  • FREE Standard Shipping on orders over $150 for non-Members.

  • $9.95 Standard Shipping - allow 3-5 business days for metro delivery.

*WA, NT & FNQ may experience longer delivery times. 

  • $14.95 Express Shipping (maximum 2 items) - allow 1-2 business days for metro delivery.

*WA, NT & FNQ may experience longer delivery times. 

We offer same-day dispatch for Express orders placed by 12 noon (AET) Monday to Friday. Express orders submitted after 12 noon will shipped the following business day.


  • $19.95 International Express - allow 3-5 business days for delivery.

DELIVERY TIMEFRAMES

Please note, the delivery timeframes above are estimates only. 

We aim to ship all orders within 1-2 business days. During busy sale periods there may be a delay in processing your order due to an increase in order volumes.

Orders are not dispatched on weekends or Victorian Public Holidays.

Once your parcel has left our Warehouse, we have no control over it. Naturalizer is not responsible for delays caused by postal carriers. Delays can occur due to busy holiday periods, public holidays and extreme weather.

Unfortunately we are not able to guarantee a delivery date.

If you have not received your order within the delivery timeframes above, please contact us at naturalizer@novogroup.com.au. To ensure we’re able to assist you quickly, please provide your full name and Online Order number.

BILLING & SHIPPING DETAILS

Before you confirm your order, please double check your shipping details and the sizes are correct. All fields marked with an asterisks (*) are mandatory, including phone number.

If your item is Returned to Sender due to incorrect or incomplete shipping details provided by yourself, you may be liable for additional postage costs.