Shipping

Once I place my order, when will it ship?

We strive to dispatch orders within one business day from order placement (times may vary during promotional periods).
All orders dispatched from our Australian warehouse.



Business days refer to Monday-Friday with the exception of major holidays.

Complimentary Shipping

We currently offer complimentary standard shipping on all orders over $200. This is automatically applied at checkout once you have reached the $200 threshold. Additional charges for express shipping apply.

Do you ship internationally?

Yes! We currently ship to New Zealand.

Do you ship to P.O. boxes?

Yes we do! There will be an additional $8 flat rate surcharge if wanting to add express.


Disclaimer: Please allow one business day for order processing. No orders will be processed or shipped on Saturdays, Sundays or holidays.

Available Shipping Methods

  • Standard Registered Post: $8.95 Flat Rate
  • Express Post: Price is determined based on your location
  • Queensland: Metro - up to 2 business days. Country - up to 5 business days
  • Interstate: Metro - up to 3-6 business days. Country - up to 14 days
  • New Zealand: $15 Flat Rate
Product 1 Product 2 Product 3

Want Delivery Updates?

Want to track your parcel, choose a safe place to leave it, or redirect it to a free 24/7 Parcel Locker?* You can do all that with the free AusPost app. Download it now from Google Play or the App Store.

*Fees and charges will apply to carriers other than Australia Post and StarTrack to lodge parcels under the Parcel Locker and Parcel Collect (Post Office) services. This cost may be passed on to customers. You have 48 hours to collect your parcel once it has arrived at a Parcel Locker. Please refer to the full terms and conditions at auspost.com.au/parcellockers for further details.

More Shipping Methods Available Soon.

*Shipping time does not include processing time (typically 24-48 hours).

All orders ship from Australia. To check delivery times, jump onto the courier website below. You can check which courier is delivering your order through the shipping confirmation you should receive once your order leaves our warehouse.

Questions?

Have a question that hasn't been answered above? Get in contact with our friendly customer service team.

Email - info@naturalizer.com.au

Phone - 1300 856 226

Office Hours - Mon to Fri 9:00AM - 4:00PM AEST.

Be Aware of Scams

Unfortunately for our brand scam websites are an issue that has been ongoing for a little while now, where external businesses are duplicating our websites and scamming customers. Scamwatch Australia has said there is nothing we can do as the brand owners, which is upsetting for us.

Our only website is naturalizer.com.au and we recommend only purchasing from our site directly or from one of our authorized external sellers.

If you do fall victim to one of these scam websites, our only advice is to contact the team this link scamwatch.gov.au and report this website as a fraud/scam.